Web strategy workshop

Paul Boag with members of the Lean, web, digital communications and project management teams.

Paul Boag with members of the Lean, web, digital communications and project management teams.

A few weeks ago I mentioned that we had the go-ahead from the University’s ICT strategy group to work on a new web strategy. Yesterday we had our first meeting to begin to plan this in more detail.

Round the enormous, post-it note strewn table at Lean Central the web team met with Mark and Fin from the University Lean team, Duncan from the digital communications team, Rob (a business analyst), and external consultant Paul Boag of Headscape.

It was a good day, full of energy and enthusiasm, hope and possibility. There is still much to discuss and to work out but it was a good start.

Website help redesign

Redesigned website help page

Redesigned website help page

In many ways it has felt like that saying about the cobbler’s shoes: we spend so much time fixing other people’s websites that we don’t have the time to fix our own.

But no longer!

This week we finally redesigned the website help pages.

The old pages had been there since we launched the website in 2007; very little had changed and a lot of the information was wildly out of date (sorry about that!).

In this redesign we’ve highlighted two things that we get asked most: how to report a problem and how do we book onto training sessions for T4 or writing for the web? These are now our biggest buttons on the right-hand side.

Combining sections

We’ve also moved the terms and conditions pages (which includes information about privacy and cookies) into this website help section, as well as the information about T4 Site Manager. It’s nice to have those consolidated at last. It made sense to group them under “website help”.

How to…

In moving things around I also discovered twelve pages about “How to…” in T4 that were written by Duncan and have been waiting for approval since 2010!

I think the original idea was also to include videos (screencasts) but when that never happened some pages that should not have been forgotten were lost. As Tolkien might have written.

Even without videos the pages were packed with really useful information, so they’re now live finally.

Conclusion

All in all, it’s been fun to get our own house into order. One of the drivers for this redesign was a project that I’m currently working on to standardise various areas of web development here at St Andrews, including a standard coding framework, design guidelines and coding style. I needed somewhere to put them… and now I have.

Now… back to playing Asteroids, which I’ve just learned was made by Atari and not Konami.