As we begin to transition towards a mobile-friendly design and workflow, I’m thankful that for the last five or six years we’ve been designing primarily in the browser, rather than in graphic editing applications such as Adove Photoshop or Corel PaintShop Pro.
I’m one of these people that usually has numerous books on the go at the same time. One of my current books is this excellent book by Tim Kadlec called Implementing Responsive Design—Building sites for an anywhere, everywhere web (New Riders, 2013) ISBN 978-0-321-82168-3.
The world is changing. We now have more networked devices on the planet than human beings. In the UK people now spend around 16 hours online every week, on a variety of devices (desktop computers, laptops, tablets, smartphones, game consoles, etc.). Very shortly there will be more mobile devices accessing the web than desktop and laptop machines.
Therefore, we need to change too. One of the things the web team is currently looking at is our strategy for designing for mobile devices. We’re very much in the early stages.
What is immediately clear, however, is that this will have a profound effect on how we work as a team. Designing for today’s devices and users requires a different kind of workflow than we’ve previously enjoyed/endured (delete as applicable).
When I began in the web team in 2006 we would typically design a website as though it was a brochure. We started with a fixed width (around 950 pixels), and we used desktop publishing, image manipulation, and occasionally presentation software to design our sites.
It was a terribly inefficient way to work. We would first design it as though it was a document, and then have to interpret it for real in HTML and CSS to view in a web browser. It certainly wasn’t a DRY (don’t repeat yourself) process.
And it also gave our clients completely the wrong impressions. Once they had signed off on a design they expected the website to look exactly like the image we’d promised them on paper. In every browser. On all screen resolutions. And of course we couldn’t deliver it. Does anyone else remember, for example, trying to provide smoked-glass effect backgrounds on IE6, which doesn’t support alpha transparent PNG files, and modern browsers, that did?
On one website build we were brought in quite late on in the project to take receipt of a number of site designs and code them up for our content management system. It was one of the most frustrating projects I’ve worked on. We had no say in the design; we were effectively handed a photograph of a website and told “build that!”
As you might expect much of the interactive nature of the web had been ignored and we kept returning to the designers asking them “How did you envision this to work?” “This bit says ‘slider’ but where does the text go? What happens when the image reaches this part, does it slide underneath, over the top?” A lot of these things hadn’t been thought through because the designers had been used to designing for print, which is static.
A different workflow
When we worked on the current incarnation of the website in 2007–2008 I realised that we needed a more efficient workflow, and because I was more familiar with HTML and CSS than I was with the nuances of Adobe Photoshop I started designing everything in the browser.
The reasoning I gave people was very simple: nothing looks more like a website than a website. People understood that.
I found it liberating. It meant that we didn’t need to rework things: we didn’t need to sketch it in a graphics package and then code it later. It meant that we were given immediate feedback, and could see what it looked like in IE6 and deal with it there and then.
And it meant too that clients could get a very real idea of the effort and issues that go into designing a site, the issues with cross-browser compatibility (now that’s not so much of an issue), and they began to realise that not everything needed to be pixel-perfect in every browser.
To be honest, it was a little intimidating at first. If you’ve never sat in front of a client and written code (whether HTML or CSS) you can feel very self-conscious. What if you get it wrong and they lose confidence in you?
The truth is that not every designer or coder gets it right the first time. But that’s the truth whether there is someone sitting with you or not. And I found it helpful for the client to see that. “Oh! That didn’t work,” I’d say. Then I’d sit and talk through the issue out loud until I found a solution. It was helpful for the client to effectively see the working out of these issues, to see the scribbles and the code syntax look ups.
I would often explain that I would sketch it out in code, to make sure the idea worked, then I’d clean up the code later.
While I felt self-conscious, I often found the client was delighted. They could see their ideas taking shape on an actual website in front of their eyes. They could then immediately see what worked and what didn’t. It was a really effective way to work.
A responsive workflow
Now things are changing again. We’re not designing for a best-guess fixed-width site, we now have thousands of mobile devices to take into account.
We do have a lot to learn still, but we are on the right road, and already having a workflow revolves around designing in the browser is a tremendous help.
As Tim Kadlec says:
Until the wonder-tool comes along, it’s important to work toward loosening the grip of your favourite graphic editing program. Don’t remove it entirely, but start moving toward an more agile approach. Create the visuals as you code. Tackle the two hand-in-hand and you’ll be much better equipped to work on the Web. (ibid., p. 173)