Category Archives: Training

Articles about training (e.g. ITIL, T4, etc.)

T4 Site Manager and writing for the web training sessions

We are now making a more concerted effort to provide training to our users on a more regular basis. TerminalFour Site Manager T4 Site Manager training will now be held monthly. This session gives an overview of Site Manager and … Continue reading

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Learn about writing for the web

The University’s Staff Development team is providing a course on writing for the web. It will take place 19 November from 1.15 pm to 4.30 pm at Seminar Rooms 3 and 4, David Russell Apartments. If you produce content for … Continue reading

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Drop-in clinics

The web team has begun to hold drop-in clinics for any users to ask questions, receive training or discuss any web-related topic. These sessions are held on the first Friday of every month. As such, the next one is tomorrow … Continue reading

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ITIL

This week (Monday – Wednesday) Steve and myself were involved in the next wave of IT Services and Business Improvements (BI) staff to undergo the minor ordeal that is the three-days ITIL® V3 Foundation training and exam. What is ITIL? … Continue reading

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